Dunkin’ Donuts

About

Donuts, Coffee & Tea

Price Range : Under $10 ($)

  • star
    Yelp rating
    2.5 stars

Location

Adress: 14617 Jamaica Ave, Jamaica, NY 11435

Phone: (718) 739-6677

Business info

  • turned_in_not
    Health Score
    A
  • move_to_inbox
    Take-out
    No
  • credit_card
    Accepts Credit Cards
    Yes
  • local_parking
    Parking
    Street
  • directions_bike
    Bike Parking
    No
  • transit_enterexit
    Outdoor Seating
    Yes
  • wifi
    Wi-Fi
    No
  • turned_in_not
    Good for Working
    No

Reviews

  • Briaunté W.

    star star star star_border star_border 4 May 2021

    This location is one of the smaller Dunkin' Donuts that I've been to. There seems to be a lot of traffic associated with this location due to the many buses and train station in the area.

    When I walked inside there were two people ahead of me. There was one employee who was working the cashier and filling the order requests. I am very big on things being up to par when it involves being sanitary. When he took my order another employee rang up my order. I was happy that she showed up.

    There have been times in other establishments that  I've asked an employee to wash their hands and use gloves because they were just handling money. That's a no-no in my book.

    There's about 3-4 tables to sit at if you choose to dine in. You're only allowed 20 mins per table. I wonder what happens if you exceed the 20 mins. Can you be thrown out?

    I ordered a medium caramel iced coffee, hash browns, a toasted croissant with butter and jelly. The iced coffee was perfect. The hash browns were delish. The croissant tasted like it was still frozen.

  • Ramona A.

    star star_border star_border star_border star_border 27 April 2021

    This is the worst Donkin Donuts around this neighborhood the customer service is really poor within the staff never again going to this Dunkin' Donuts the employee YEASIN WAS REALLY UNPROFESSIONAL AND RUDE

  • Phineas S.

    star star_border star_border star_border star_border 22 April 2021

    This is the worst Dunkin' Donuts ever period I went her with my mom and my mom friend and my sister and her three children because she got two free drinks but when she was getting the second one she was yelled at by the guy that worked there and won't let her explain anything this guy made my mom friend son which is a baby to cry like crazy omg what the heck is going on who does this I hope they get new employee that don't behave like 5 years old honesty this suck they need to work on they customers service because from one to 5 stars they no number one how bad they a

  • Luis D.

    star star_border star_border star_border star_border 21 April 2021

    This place has horrible customer service in the am went their to get a coffe before work and the old lady at the register was very rude then after I order I get to work and she gave me the wrong order I will never visit this DD again.

  • Daisy G.

    star star_border star_border star_border star_border 18 April 2021

    I've been to this location several times since I live really close by. But no mater how many times I go, something always goes wrong. One incident occurred in March when I received a coupon for a free scoop from baskin robins. I went in and showed the email to an employee. I asked for a scoop of cherries jubilee on a cone. The email specifically stated that I can receive a free soft serve or scoop on a cone or a cup. But I don't know why the employee wouldn't give me what I asked for after I repeatedly showed him what the email said. I didn't want to start a scenario so I just left empty handed. Another incident occurred just today in the morning. I went in and asked for three bagels with cream cheese. Once I received my receipt, I asked the employee a simple question the 2 for $4 promotion but she made a big deal about it and told me to "look at the receipt again!"  She also said in a very mean manner, "I didn't make the receipt, machine printed it out like that. It's not my fault. There's nothing I can do about it!" In general, their customer service sucks and I'd suggest for you to find yourself a better place.

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